1.
Scope of this Policy
We
at Positive Vibes Consulting Limited (“Positive
Vibes”, “we”, “us”) respect your
privacy and want you to understand how we collect, use, and share data about
you. This Privacy Policy covers our data collection practices and describes
your rights to access, correct, or restrict our use of your personal data.
Unless
we link to a different policy or state otherwise, this Privacy Policy applies
when you visit or use the Positive Vibes website, APIs or related services
(the “Services”).
By using the Services, you agree to the terms of this Privacy
Policy. You shouldn’t use the Services if you don’t agree with
this Privacy Policy or any other agreement that governs your use of the
Services.
2.
Collection of information
We
collect certain data from you directly, like information you enter yourself,
data about your participation in courses, and data from third-party platforms
you connect with Positive Vibes. We also collect some data automatically, like
information about your device and what parts of our Services you interact with
or spend time using.
We
may collect different data from or about you depending on how you use the
Services. We collect any data you provide directly, including:
|
Personal information |
Certain services
may require registration. Users may register (“sign-up”) on-site (for
example, at http://positivevibes.co.in) or via LinkedIn. Users are required
to provide part or all of the following information below, depending on the
features or services they wish to access: ·
First and last name ·
Email address ·
Company name ·
Job title ·
Mobile phone |
|
Course Data |
When you enroll
in and take courses, we collect certain data including which courses,
assignments and quizzes you’ve started and completed; your exchanges with
instructors, and other students; and essays, answers to questions, and other
items submitted to satisfy course requirements. |
|
Student Payment Data |
If you make
purchases, we collect certain data about your purchase (such as your name and
zip code) as necessary to process your order. You must provide certain
payment and billing data directly to our payment processing partners,
including your name, credit card information, direct bank transfer
information, billing address, and zip code. For security, Positive Vibes does
not collect or store sensitive cardholder data, such as full credit card
numbers or card authentication data. |
|
Correspondence information |
If you send us
personal correspondence, such as emails or letters, or if other users or
third parties send us correspondence about your activities or postings on our
Website, we may store such information on our servers. |
|
Non-personal information |
We automatically
track and collect certain non-personal information such as Website navigation
data, Internet Protocol (“IP”) addresses, timestamps and URLs. We use this
information to do internal research on our users’ demographics, interest, and
behaviour to better understand, protect and serve you and our eLearning
community. |
We use your information to provide, analyse, administer,
enhance, and personalize our services and marketing efforts, to process your
registration, your orders and your payments and to communicate with you on
these and other topics. For example, we use information to:
1.
We use your Information in order to resolve disputes;
troubleshoot problems; help promote safe matching; collect fees owed; measure
consumer interest in Services; inform you about offers, products, services, and
updates; customize your experience; and as otherwise described to you at the
time of collection. We may compare and review your business Information for
errors, omissions and for accuracy.
2.
We use your e-mail to send you system e-mails about your
enrolments, inform you about upcoming courses and seek feedback. If you want to
stop receiving our system e-mails, you will have to de-activate your Account by
contacting [email protected].
3.
We may use your Business Information in order to provide
benchmark analysis and aggregate statistics. This particular Business
Information will be anonymized, will not contain personal identification and
will not be transferred or sold to third parties in any way or format that
identifies you.
4.
We use Website navigation data to operate and improve the
Website. We may also use Website navigation data alone or in combination with
your Business Information to provide aggregated information about Positive
Vibes
5.
We collect the IP Addresses to track when you use our Website.
We use IP Addresses to monitor the regions from which you navigate our Website
and sign-up to use our Services. Your IP-address is also registered for
statistical purposes and to better our advertising and layout of the Website.
In specific, we use your IP Addresses for the following reasons:
1.
Send the most appropriate advertising based on geographic area
or information derived from your IP address. Many IP addresses are commonly
associated with Internet service providers, universities, or major corporations
in specific regions or localities. Aggregate information derived from IP
addresses may also be reported to advertisers.
2.
Estimate the total number of Internet users visiting our Website
from specific countries or regions of the world.
3.
Assist third party advertisers to track effectiveness of the
promotions they run on our Website, visits to and business at third party’s
websites.
6.
We do not transfer, sell or rent your Business Information to
third parties for their marketing purposes other than what is stated in this
Privacy Policy. We request only the information that we need to operate our
Services and improve your user experience. We do not use your Information to
create any advertising creative.
4.
Use of information
We
use reasonable administrative, logical, physical and managerial measures to
safeguard your personal information against loss, theft and unauthorised
access, use and modification. These measures are designed to provide a level of
security appropriate to the risks of processing your personal information. Indicatively:
1.
All our employees, independent contractors and agents have
executed non-disclosure agreements, which provide explicit confidentiality
protections. Any employee, independent contractor or agent who violates such
privacy and/or security policies is subject to possible termination and civil
and/or criminal prosecution.
2.
We do not make any of your Information available to third
parties for their marketing purposes.
3.
We use robust security measures to protect data
from unauthorized access, maintain data accuracy, and help ensure the
appropriate use of data
4.
We do not tolerate Spam. To report Positive
Vibes related spam, please contact us at [email protected]
5.
Storage of information
We
save your Information in our database in order to improve our Website’s end
user experience. If you wish that your Business Information be permanently
deleted from our database when you stop using our Services, please notify us at
[email protected]
6.
Information and rights
If
you have an account on this site, or have left comments, you can request to
receive an exported file of the personal data we hold about you, including any
data you have provided to us. You can also request that we erase any personal
data we hold about you. This does not include any data we are obliged to keep
for administrative, legal, or security purposes.
7.
Changes to this Privacy Policy
We
reserve the right to modify and update this Privacy Policy from time to time.
We will bring these changes to your attention should they be indicative of a
fundamental change to the processing or be relevant to the nature of the
processing or be relevant to you and impact your data protection rights.